We’ll despatch your order from our Sydney office within 1-2 business days. Please note that we are a small business with limited resources so please be patient with us while we pack and process your order. Once it has been processed with our delivery partners, it will take the time allocated by Australia Post or DHL for delivery. We'll keep you updated via email where possible and you'll be able to track it at any time!

We’ll try our best to accomodate your request, however once your order has been packed and processed in our system, we are unfortunately unable to make any changes. Please reach out to our team at info@xelaswim.com for any issues and enquiries.

Rest assure, no invoices are sent out with our parcels. Your order will arrive beautifully packed for a great opening experience. If you do require an invoice, please check your email as this would be sent upon payment.

Your Xela Swim order will arrive beautifully packed in our boutique boxes! They are ready to gift and are consciously packed with sustainable practises in mind!

All Express Shipping orders are despatched from our Sydney office within 24 hours. Please note that the Express Shipping timeframe commences once it is processed with our delivery partners. There may be some delays expected during busy periods. We'll keep you updated via email where possible and you'll be able to track it at any time!

At Xela Swim, we’re always aiming to accomodate more sizes. However as a small business we can only afford to create sizes S-XL for the time being. As we continue to grow as a business, our focus is to accomodate many more body sizes and shapes with our collections.

For any reason that you are not happy with your purchase, we offer a 30 day Returns Policy for Store Credit only. This store credit can be used to purchase another preferred size or style. Our original shipping charges are non-refundable and we do not offer free return shipping. Read more about our Returns Policy here.